Shipping policy

At Nexoral Mart, we aim to deliver your orders safely and efficiently. We offer FREE STANDARD SHIPPING on all orders within the United Kingdom.

Please read our shipping policy below for details about order processing and delivery.

1. Shipping Locations

We currently ship exclusively within the United Kingdom.

  • United Kingdom: Free Standard Shipping

  • International Shipping: Currently unavailable

We do not accept or deliver orders to international destinations at this time.

2. Shipping Costs

Enjoy free standard shipping on all orders within the United Kingdom. There are no additional standard shipping charges at checkout.

3. Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.

Orders are not processed, dispatched, or delivered on weekends or public holidays. During busy periods, processing may take slightly longer.

4. Estimated Delivery Time

Our estimated delivery timeframe is:

  • Order Processing Time: 2–3 business days

  • Transit Time: 3–5 business days

  • Total Estimated Shipping Time: 5–8 business days

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, and other circumstances beyond our control.

5. Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email with tracking information, where available. You can use these details to follow your shipment.

6. Shipping Delays

Although we do our best to meet the estimated delivery timeframe, occasional delays may occur due to courier disruptions, severe weather, public holidays, or other unforeseen circumstances.

We appreciate your patience if your order takes longer than expected.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details when placing an order.

Please contact us as soon as possible if you notice an error in your shipping address. We cannot guarantee that address changes can be made once an order has been processed or dispatched.

8. Missing or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will do our best to help you investigate the issue.

9. Contact Us

If you have any questions about our shipping policy or your order, please contact us:

Store Name: Nexoral Mart

Email: info@nexoralmart.shop

Phone: 0161 749 8880

Address: 167 Broadway, Urmston, M41 7NW, United Kingdom

Thank you for shopping with Nexoral Mart!

We appreciate your trust and look forward to delivering your order.